The Lounge
Soho

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CUTTING & STYLING

Prices shown are for Stylist/Senior Stylist/Master Stylist and listed as from

Women's Cutting & Styling – £55/£60/£65
Re-Style – £65/£70/£75
Blow Dry (short) – £32/£36/£40
Blow Dry (medium) – £36/£40/£44
Blow Dry (long) – £40/£44/£48
Hair-Up/Styling – £50/£55
Men's Cutting & Style – £44/£49/£54

All services include a consultation, luxury shampoo, head massage and complementary refreshments.

TECHNICAL

Prices shown are for Technician/Senior Technician

Classic Highlights
Full Head – £120/£130
Half Head – £100/£110
Hairline & Parting – £70/£80

Total Colour
Full Head INOA Ammonia Free – £75/£80
Regrowth INOA Ammonia Free* – £60/£65
Full Head Permanent – £65/£70
Regrowth Permanent* – £50/£55
Semi-Permanent – £50/£55

*Add £5 to pull through ends

Bespoke Colour
Full Balayage – £110/£120
Reverse Balayage – £100/£110
Partial Balayage – £80/£90
Ombre/Dip-Dye – £100/£110
Colour Mix* – £130/£140
Colour Change/Correction – On consultation

*Semi/Permanent colour & partial Balayage/Highlights 

All salon services at The Lounge Soho London hairdressers, include a consultation, head massage, conditioner and finishing products. Complimentary drinks include wine, beer and illy coffee. Fringe maintenance is complimentary following a haircut within, with the same stylist where possible.

Pre-Lightening & Toning
*Full Head (short virgin hair) – £110/£120
*Full Head (mid-length virgin hair) – £130/£140
*Full Head (long/thick virgin hair) – £150/£160
*Re-Growth (less than 6 weeks) – £90/£100
*Re-Growth (more than 6 weeks) – £110/£120

*Add £10 for ammonia free & platinum plus pre-lightener

Men's Colour
Grey Blending (HOMME) – £30/£32
Freehand Lightening (short hair only) – £55/£60
Back to Natural (short hair only) – £50/£55

Colour Extras
Root Smudge (as part of colour service) – £45
Colour Enhancer (in-between colour services) – £30
Colour Balancing Toner (as part of colour service) – £20
Fashion Colour Toner* – £30
Toner Refresh (pre-lightened hair only) – £28
Deep Colour Cleanse* – £25
Gentle Colour Cleanse* – £20

*Prices quoted per application/colour

Texture & Straightening

Prices shown are for Short or Partial/Medium/Long or Thick

Smoothing (brazillian blow-dry) – £140/£180/£220
Straightening (add £20 for hot) – £70/£100/£120
Waving – £100/£125/£150

Treatments

Prices shown are for In-Salon/In-Colour

Olaplex/Smartbond – £35/£30
Bespoke Express – £10
Bespoke Intense – £15

Gift Certificates
Why not treat someone! The Lounge Soho Gift Certificates can be purchased at our salon in Peter Street, London and redeemed against all haircuts, technical services, hair treatment services and hair care products in the salon.

Whether it’s five pounds towards a hair product; twenty pounds towards a hair treatment or a hundred pounds towards a haircut and hair colour.

Discounts
We offer a 15% discount to students who produce a valid student card on Wednesdays between 11am-5pm only. We also offer 15% corporate discount to companies within the Soho area (by prior arrangement) on Mondays through to Fridays 10am - 4pm. Exclusions are Premium Services (such as permanent hair straightening), hair care products and Gift Certificates.


Arrivals
Please ensure you are able to arrive on time for your appointment as your stylist will often be fully booked; if you arrive more than 15mins late they may not have enough time to carry out your service.

Cancellations

Client appointments are very important to us and they are reserved especially for you and we ask all new clients  having a service over a certain value to leave a £50 deposit. We understand that sometimes schedules adjustments are necessary and therefore, we respectfully request at least 24 hours notice for cancellations.

When a client forgets or cancels their appointment without giving enough notice, we miss the opportunity to fill that appointment time, and clients on our waiting list miss the opportunity to receive services. Our appointments are confirmed 48 hours in advance via text or phone because we know how easy it is to forget an appointment booked months ago. 

The following cancellation fees will apply:

Less than 24 hour noticeWill result in a charge equal to 50% of the reserved deposit amount.

No ShowWill be charged 100% of the reserved deposit amount.  

Appointments made within the 24 hour period and need to cancelThe client then must cancel within 4 hours of appointment time or will result in a charge equal to 50% of the deposit amount.

Group/Party Bookings - The full amount of the services will need to be paid in advance of the service to secure the booking. 

The cancellation policy allows us the time to inform our standby guests of any availability, as well as keeping our team members scheduled filled, thus better serving everyone. Thank you for viewing and supporting our policies criteria.

Discounts
We offer a 10% discount to students who produce a valid student card on Wednesdays between 11am-5pm only. We also offer 15% corporate discount to companies within the Soho area (by prior arrangement) on Mondays through to Fridays 10am - 4pm. Exclusions are Premium Services (such as permanent hair straightening), hair care products and Gift Certificates.

Feedback & Complaints
If you are dissatisfied with any part of your service at The Lounge Soho or you just want to tell us how much you enjoyed it, please email us – we are always happy to help. 

Our priority is for you to be completely satisfied with the service you receive from us. We run a professional business so we aim for the highest standards in everything we do. Complaints are rare but we take them seriously, so we have a complaints policy and process we follow to make sure things are put right where needed and we learn from your feedback. Tell someone you're not happy with the service you've received, either while you're in the salon or as soon as possible after leaving. We will listen to your feedback and ask questions as necessary to understand why you are making a complaint. We aim to resolve all complaints within 8 weeks. 

If you have already left the salon, don’t go to another salon as we have the right to see exactly what the service or treatment you received from us looks like. We will arrange a suitable time for you to come back into our salon and discuss your complaint in private. Where we think your complaint is reasonable, we will redo the part or all of the service or treatment again as soon as possible, free of charge. The work will be done by a different stylist, if you prefer. If we can't fix the problem, we may offer a partial or full refund depending on how reasonable we consider your complaint to be. If, after following our complaints policy we still can't agree on how to resolve the complaint to your satisfaction, as required by the Consumer Rights Act 2015 we will refer you to a certified alternative dispute resolution provider.